Privacy Policy

1. Introduction

ONESTEP SOCIAL MARKETING LIMITED ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onestepsocialads.com.

Company Details:
Company Name: ONESTEP SOCIAL MARKETING LIMITED
Company Number: 11856906
Registered Address: 4 Lyons Square, Silver End, Witham, Essex, United Kingdom, CM8 3GS
Incorporated: 4 March 2019

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information
• Subscribe to our newsletter or marketing communications
• Book a strategy call or consultation
• Engage with our services

This information may include:

• Name and contact information (email address, phone number)
• Company name and business information
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Click patterns and navigation paths

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyze website usage and optimize user experience
• To comply with legal obligations
• To protect against fraudulent or illegal activity

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. For detailed information about the cookies we use, please see our Cookie Policy.

You can control cookie preferences through our cookie consent banner or your browser settings.

5. Third-Party Services

We use the following third-party services that may collect information about you:

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Meta Pixel (Facebook/Instagram)

We use Meta Pixel to measure advertising effectiveness and deliver targeted ads. You can control ad preferences in your Facebook Ad Settings.

Google Ads

We use Google Ads for advertising and conversion tracking. You can opt-out of personalized advertising by visiting Google Ad Settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

ONESTEP SOCIAL MARKETING LIMITED
4 Lyons Square, Silver End
Witham, Essex
CM8 3GS
United Kingdom

Email: Contact Form